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Donnelley's future: still inky

 

Printer needs CEO with nose for growth

By Bob Tita
August 04, 2003

 

R. R. Donnelley & Sons Co. needs a new CEO who can solve the riddle that has stumped the last two: how to turn an old-line printing company into a fast-growing services provider.

Efforts to expand Chicago-based Donnelley's 139-year-old act into everything from software distribution to direct mail have flopped. CEO William Davis, who has announced plans to retire as soon as a successor is named, has tried with limited success to make the company a logistics specialist managing printed material from design to delivery.

But five years after Mr. Davis took the helm, Donnelley still gets 65% of its $4.7 billion in annual revenues from commercial printing, a slow-growth, cyclical industry hammered by the recent recession and a migration of publications to the Internet. Logistics and other services made up about 35% of sales last year, well short of Mr. Davis' goal of 50% by 2005.

Industry observers say Donnelley's next CEO will have to improve on Mr. Davis' efforts to move the company beyond its traditional role as a printer of magazines, catalogs, telephone directories and other publications.

For that, Donnelley's directors will likely look outside the company and the printing industry, which has traditionally been dominated by managers more interested in improving printing technology than tapping new revenue streams.

"One of the problems with the printing industry is that it's focused so much on printing," says Charles Oppenheimer, president and CEO of Amvest Financial Group Inc., an Independence, Mo.-based investment bank and consultancy for the printing industry. "You need a bigger-picture person."

Continuing momentum

Industry experts credit Mr. Davis with carrying out a much-needed overhaul of the company. He sold off Donnelley's interests in Stream International, a software distribution service; Metromail, a direct-mail provider, and Donnelley Enterprise Solutions, an information technology subsidiary.

His campaign for production efficiency trimmed $175 million from the company's fixed costs in two years.

Moreover, he elevated logistics services to a separate division within the company, putting it on an equal footing with printing. Logistics revenues totaled $784 million in 2002, an increase of 233% from five years before. Among the company's biggest logistics successes is a recent contract with Target Corp. to distribute all of the Minnesota-based retail company's advertising inserts to newspapers.

The changes haven't gone unnoticed on Wall Street. Investors anticipating recovery in the publishing industry have bid up Donnelley's stock price more than 50% since it hit a 52-week low of $16.94 in March.

"When I arrived, the company needed to rededicate itself. Today, it's markedly different," says Mr. Davis, 60, a former Emerson Electric Co. executive who came to Donnelley in 1997 after predecessor John Walter left for an ill-fated tour of duty as president of New Jersey-based telecom giant AT&T Corp. "The individual selected (as CEO) will really need to keep that momentum going."

Mr. Davis declined to discuss specific successor candidates. If the board looks to promote from within, company observers anticipate that Executive Vice-president Joseph Lawler, 53, who oversees Donnelley's largest businesses, and John Campanelli, 46, recently appointed president of the print division, would be considered. Messrs. Campanelli and Lawler could not be reached for comment.

Outsider predicted

However, industry analysts predict that it's more likely the new CEO will be hired from outside the printing industry to continue an aggressive push into logistics. Although revenues from logistics grew just 1% last year, compared with 2001, and accounted for 16.5% of the company's sales, it was the only Donnelley unit that grew at all last year.

In March, the company purchased Momentum Logistics, a Florida-based firm that distributes small packages directly to local post offices in the Southeast. Mr. Davis predicts the acquisition will push 2003 logistics revenues above $900 million.

The outlook for commercial printing, however, remains murky at best. Sales slipped nearly 12% last year from 2001, to $3 billion.

This year, companywide first-quarter sales slipped about 2% to $1.07 billion, compared with the 2002 quarter. Even when a recovery occurs, fierce competition will hold down prices, putting pressure on printers to offer more services than putting ink on paper.

Gary Sutula, a former vice-president and chief information officer at Donnelley who left last year, says: "Being able to manage that whole supply chain, that's the big play in printing now."

©2003 by Crain Communications Inc.